FREQUENTLY ASKED QUESTIONS

Naturopathic Doctors are medically trained primary care physicians. The goal is to find the root cause of disease and treat accordingly. In addition, preventing illness and promoting optimum levels of health are priorities of care. All aspects of health
are taken into account when determining a treatment plan. This includes physical, mental and emotional components for a comprehensive approach.

Naturopathic Doctors are not covered by OHIP. However, many companies offer their employees benefits that include naturopathic care.

The initial visit mainly involves gathering information on the patient’s concerns. Individualized treatment will be started at this time. The first follow up appointment typically includes a physical exam and greater focus on a nutritional assessment. Subsequent follow up appointment structure is dependent on each unique case.

Cash, e-transfer, and credit cards. Unfortunately, debit cards are not accepted at this
time.

Appointments may be rescheduled or cancelled without penalty with a minimum of 24 hours notice. If less than 24 hours is given to reschedule or cancel an appointment or a patient doesn’t show up for their scheduled appointment, a fee of 50% of the appointment cost will be charged.

A thorough assessment of the patient’s concerns must be done before any treatment can be provided. Therefore, new patients must have an initial visit to allow the practitioner to obtain all the necessary information related to their concerns before determining the best treatment approach.

OUR PRIVACY POLICY

DISCLOSURE OF INFORMATION
The Company will not disclose personal information that you provide on its Sites to any third parties other than to a Company agent except: i) in accordance with the terms of this Privacy Policy, or ii) to comply with legal requirements such as a law, regulation, warrant, subpoena or court order, and/or iii) if you are reporting an adverse event/side effect, in which case the Company may be required to disclose such information to bodies such as, but not limited to, Canadian and/or international regulatory authorities. Please note that any of these disclosures may involve the storage or processing of personal information outside of Canada and may therefore be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.

COOKIES
LUXE HEALTH, in common with many web site operators, may use standard technology called “cookies” on its Sites. Cookies are small data files that are downloaded onto your computer when you visit a particular web site. You can disable cookies by turning them off in your browser; however, some areas of the Sites may not function properly if you do so.

PROTECTION OF CHILDREN ONLINE
The Company considers the protection of children’s privacy, especially online, to be of the utmost importance. We do not knowingly collect or solicit personal information from children nor do we allow them to become registered users of, or to request information through, our Sites or help-seeking information lines.

ADDITIONAL TERMS FOR CERTAIN WEBSITES
The following additional information applies to our Sites that require registration. Generally, you are not required to provide personal information as a condition of using our Sites, except as may be necessary to provide you with a product or service that you have requested. However, some of our Sites are restricted to certain individuals such as health care professionals or our prescription drug patients and we may require these individuals to register upon entry by providing us with certain information.

PROTECTION OF INFORMATION:
Our Commitment to Security
We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. The Company applies security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities and making personal information accessible only to authorized employees on a need-to-know basis.

Storage of Information:
Personal information you share with us is stored on our database servers at Company data centers (in whatever country they may be located), or hosted by third parties who have entered into agreements with us that require them to observe our Privacy Policy.

POLICY CHANGE:
If we alter our Privacy Policy, any changes will be posted on this page of our Site so that you are always informed of the information we collect about you, how we use it and the circumstances under which we may disclose it.

ACCEPTANCE OF OUR PRIVACY POLICY:
By using this Site or any other LUXE HEALTH or interactive banner ads, you signify your acceptance of our Privacy Policy, and you adhere to the terms and conditions posted on the Site. By submitting your information, you agree that it will be governed by our Privacy Policy.